Shipping policy
SHIPPING POLICY
NOW SHIPPING INTERNATIONALLY
Our website is currently set up to ship orders to those located in Canada, the United States (continental, Alaska & Hawaiian Islands), Australia, New Zealand, France, Italy, Germany and the United Kingdom.
If you are located somewhere we do not currently ship and wish to place an order, please contact us at sales@pureformomega.com.
NOTE - PureForm Omega Liquid is NOT available to customers in Canada.
Our Canadian orders are shipped out of Toronto, Ontario and our US & International orders are shipped out of Traverse City, Michigan.
Canadian Customers: No orders will be traveling over the US border, thus will not incur any additional duties and/or taxes, unless otherwise specified.
International Customers: You will be responsible for any duties and/or taxes that may incur once your order has arrived in your country for processing. We highly recommend adding shipping insurance to international orders.
Once your order has shipped, you will receive an automated email with your tracking number.
Shipping Providers:
- Canada: Canada Post, UPS, FedEx, Purolator, Canpar
- USA: USPS, FedEx
- International: USPS-ePost Global Packet
Your orders will be processed within two (2) business days of the order being placed. Canadian and US order will be delivered to you in five-seven (5-7) business days. International Orders will be delivered to you in seven-fifteen (7-15) business days.
Note – we do not ship out on weekends or federal holidays observed in the respective shipping country.
Shipping Insurance:
Pure Life Science currently uses a third party shipping insurance company, Route Shipping Insurance. Route Shipping Insurance provides protection for shipments that are lost, broken, or stolen (not applicable for returns or cancellations).
Route Shipping Insurance is NOT added automatically to your order. In order to use Route Shipping Insurance you must add it to your cart before ordering.
NOTE - We HIGHLY recommend adding shipping insurance to International Orders.
Should there be an issue with your shipment and you need to film a claim, please click this link and enter your order information, as well as the issue you're experiencing with your shipment.